Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Each result is determined by the relevant game or betting process, and previous results do not improve the chances of a future result. A win should be treated as an occasional outcome, not as income. Losses cannot be recovered by continuing to play, increasing stakes or chasing a particular result.

Before you play, decide how much time and money you are comfortable spending. Treat that amount as the cost of entertainment, just as you might budget for a meal, a film or another leisure activity. Only use money that is available after essential expenses have been paid. Never use rent, mortgage, bill, school, medical or household money for gambling.

• Be at least 18 years of age before using gambling services in Australia.
• Set a gambling budget before you begin and do not exceed it.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from everyday spending and essential expenses.
• Do not gamble when you are upset, stressed, tired, intoxicated or trying to solve a personal problem.
• Never borrow money, use credit intended for necessities or sell belongings to fund gambling.
• Do not chase losses or increase stakes because you believe a win is due.
• Remember that gambling is not a reliable way to earn money or repay debt.

Make a plan before playing

A written plan can make it easier to keep control. Choose a maximum amount and maximum session length in advance. Decide what you will do when either limit is reached, such as closing your account, moving to another activity or spending time with family and friends. Avoid making new decisions while you are playing, especially after a loss or an unexpected win.

Use tools to stay in control

Responsible gambling tools can help you keep your activity within the limits you choose. Depending on what is available on your account, you may be able to set deposit, spending, loss or wagering limits, take a time-out, pause access or request account closure. Some tools take effect immediately, while others may require processing or a short implementation period. Always check the applicable instructions before relying on a setting.

Personal limits

Choose limits that match your budget, not an amount you hope to win. A limit should be low enough that reaching it does not affect your ability to pay for normal living costs. Consider setting both money and time limits. Review them regularly, but do not increase them during a session or shortly after a loss. If you have difficulty keeping to a limit, stop gambling and consider a longer break or account closure.

Time-outs and breaks

A temporary break can be useful if gambling has become more frequent, less enjoyable or harder to control. During a break, remove gambling reminders where possible, avoid gambling-related content and plan other activities for the time you would normally play. A break is most effective when it is treated as a complete pause rather than a reason to move immediately to another gambling service.

Self-exclusion and account closure

If you do not want to gamble, you can request that your account be closed or ask about available self-exclusion options. Self-exclusion is a serious commitment to stop using gambling services for a chosen period or until you decide that gambling is safe for you again. Do not create another account or ask someone else to gamble on your behalf during a self-exclusion period. If you ask to close an account because gambling is causing harm, reopening or reinstating access may not be appropriate.

Account controls are only one part of a responsible gambling plan. They cannot remove the risks associated with gambling and should not replace professional support. If a limit is not working, stop playing and seek help rather than trying to find a way around the control.

Recognise signs that gambling may be harmful

Gambling can become harmful gradually. A person may not notice a problem until it has affected their money, relationships, work, studies, health or mood. You do not need to wait for a crisis before asking for help. Even one or two warning signs can be a good reason to take a break and speak with someone you trust.

• Spending more money or time gambling than you intended.
• Thinking about gambling throughout the day or finding it difficult to concentrate on other activities.
• Feeling restless, irritable or anxious when you cannot gamble.
• Chasing losses or believing that a large win will solve financial problems.
• Hiding gambling activity, losses, transactions or account information from others.
• Borrowing money, missing payments or selling possessions because of gambling.
• Using money set aside for food, rent, bills, savings or other essentials.
• Gambling to escape sadness, stress, loneliness, anger or other difficult feelings.
• Arguing with family, friends or colleagues about gambling.
• Missing work, study, appointments or personal responsibilities.
• Returning to gambling after deciding to stop or take a break.
• Feeling guilty, ashamed, hopeless or unable to control your gambling.

If you are concerned

Stop gambling as soon as you can and avoid trying to win back money that has been lost. Consider closing or restricting your account, removing stored payment methods and asking a trusted person to support your plan. Review your bank statements and household finances so you understand the effect gambling may be having. Speaking honestly with someone early can reduce isolation and make it easier to take practical steps.

Support for players and people close to them

Support is available for anyone affected by gambling, including a player, partner, family member, friend or colleague. A qualified counsellor or recognised Australian gambling support service can provide confidential guidance, help you understand your options and assist with a plan to reduce or stop gambling. You can seek support even if you are unsure whether your gambling is a problem.

If you are supporting someone else, choose a calm time to talk. Focus on what you have noticed and how it affects the person or household rather than blaming or threatening them. Encourage professional support, but remember that you cannot control another adult's gambling. Protect essential household money, avoid covering repeated losses and seek advice about your own wellbeing and finances.

1. Stop playing and move away from the gambling service.
2. Tell a trusted person what is happening and ask them to help you follow your plan.
3. Contact a recognised Australian gambling support service or qualified counsellor.
4. Review your finances and arrange help with debts or essential payments if required.
5. Use account limits, a time-out, self-exclusion or account closure where appropriate.
6. Seek urgent assistance if gambling has contributed to thoughts of self-harm, threats, violence or immediate danger.

If you or another person is in immediate danger, contact emergency services in Australia. For non-urgent support, a health professional, financial counsellor or gambling support service can help you identify suitable next steps.

Our responsible gambling approach

Cuntspin Casino provides information intended to help players make informed choices about gambling. We expect players to use their own account responsibly, comply with applicable age and account requirements, and provide accurate information when requested. We may apply account restrictions or other measures where required by law, our procedures or information indicating that a player may be at risk of harm.

Responsible gambling information cannot guarantee that gambling will remain risk-free, and no tool can replace personal judgement or professional advice. Availability of particular limits, breaks, self-exclusion arrangements or account controls may depend on the service and applicable requirements. Players should review the relevant account information and ask for clarification before continuing to gamble.

Please keep this page as a reminder to check your gambling habits regularly. If gambling stops feeling like entertainment, take action early: stop playing, use the available controls and seek support. Your health, relationships and financial security are more important than any game or result.